The Quiet Panic of a Small Practice Owner You run a small dental office. Or a physical therapy clinic. Or a counseling practice with two therapists and a receptionist. Your days are full. Patients come and go. Insurance claims fly…
Nobody starts a bakery dreaming about data protection forms. Nobody opens a marketing agency hoping to spend Friday afternoons reviewing privacy policies. And yet, here we are. A single complaint from a customer about how you handle their email address…
A few years ago, the owner of a small chain of yoga studios called me in a panic. Someone had broken into their booking system and accessed client records. Names, email addresses, and in a few cases, credit card expiry…
